Creator
How to Edit Existing Station Items
Step-by-step instructions for editing existing station items in Creator — adjusting item details, configuring option groups, and syncing changes to the kiosk.
📋 Overview
Station items are the items shown inside a station's grid on the kiosk. You can edit any existing station item directly from Creator — change its details, adjust option groups, or update photo and pricing — and the changes will sync to the kiosk automatically.
📝 How to Edit a Station Item
Step 1. Log in to Creator
Go to creator.mashgin.com and log in with your credentials. Select your location from the top of the screen if you manage multiple locations.
Step 2. Open the station you want to edit
In the left-hand sidebar, click the station that contains the item you want to edit. The station's items will appear in the main grid.

Step 3. Click the station item to open its settings
Click on the item's tile in the grid. The item configuration panel opens on the right side of the screen with all of its current settings.

Step 4. Adjust item details and Save
Update any of the item details — name, price, tags, availability, etc. — then click Save to commit the changes.
Step 5. Adjust Option Groups (if needed)
Click Option Groups within the item editor to change the available options (sizes, modifiers, add-ons, etc.) attached to this item.

Tip: Option Groups configured here are scoped to this station. The same item in another station can have different Option Groups.
💡 Tips
- Always press Sync DB in Manage Mode after editing if you need the change to appear immediately.
- Changes made in Creator only affect that station — if the same item appears in other stations, edit it there too.
- Item-level changes (price, tags) propagate everywhere the item is used; station-level changes (Option Groups within a station) are scoped to that station only.
🛠️ Troubleshooting
Item appears in the station list but won't open
Issue: Clicking the item tile doesn't open the configuration panel.
Fix:
- Refresh the Creator browser tab
- Confirm you're in the correct location at the top of the screen — some items only exist at certain locations
- If the issue persists, contact Mashgin Support
Save button is greyed out
Issue: Made changes to the item but Save is disabled.
Fix:
- A required field may be missing or invalid — scroll the panel and look for fields highlighted in red
- Common culprits: empty item name, invalid price (e.g. negative), or an Option Group with min greater than max
- Fix the flagged field, and Save will re-enable
I edited the item but other stations still show the old version
Issue: The same item exists in multiple stations and only one was updated.
Fix:
- Item-level fields (name, price, tags) sync everywhere automatically — wait a minute
- Station-level fields (Option Groups within this station, station-specific availability) are scoped to one station only
- To update station-scoped fields elsewhere, repeat these steps in each station that contains the item
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Need help? Contact support at 📧 help@mashgin.com or call (855) 475-0889
