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How to Change Location Name

Step-by-step instructions for updating your location's friendly name in Cloud.

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How to update your location's friendly name in Cloud. The friendly name appears on the kiosk display and in Cloud reporting — keep it accurate so your team can identify locations at a glance.

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📋 Overview


The Location's Friendly Name is what identifies your site in Cloud and on the kiosk. You can update it any time from the Settings tab in Cloud. Changes sync to the kiosk automatically within 5–10 minutes, or immediately if you tap Sync DB.

💡 If you aren't familiar with Cloud, see @36c6017e-aeb4-8145-b25f-cc5076e000a6

✏️ How to Change the Location Name


Step 1. Navigate to Cloud

Go to cloud.mashgin.com and log in.

Step 2. Open the Settings tab

In the top navigation, click Settings.

Reference Image: Settings tab in Cloud

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Step 3. Click Client & Site Info

Select Client & Site Info from the Settings menu.

Reference Image: Client & Site Info option

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Step 4. Enter the new location name

Type the new name in the Location's Friendly Name field.

Reference Image: Location's Friendly Name field

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Step 5. Save your changes

Click Save Changes.

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For an immediate update on the kiosk, tap Sync DB after saving. Otherwise, changes sync automatically within 5–10 minutes.

Reference Image: Save Changes button

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Need help? Contact support at 📧 help@mashgin.com or call (855) 475-0889

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