mashgin

Kiosk

How to Verify CSR Display Cabling

Video guide for verifying that the CSR display cable connection on the kiosk is secure.

📋 Overview


Use this guide when the CSR display is blank, flickering, or unresponsive. The steps below walk through reseating the cables at the back of the kiosk and inside the Side UX.

🔧 Steps


Step 1. Reseat Cables on the Back of the Kiosk

Locate and firmly reseat the following cables on the back of the kiosk:

  • HDMI Cable — unplug and plug back in firmly
  • Display Touch Cable — unplug and plug back in firmly
Notion image

Step 2. Reseat the Display Power Cable Inside the Side UX

  1. Open the top latch of the Side UX to access the internal cables.
  1. Locate the cable labeled Display Power — there are two; reseat both.
  1. Unplug each cable and firmly plug it back in.
  1. Close the Side UX latch.
    1. Notion image
 
⚠️

There are two Display Power cables inside the Side UX — make sure both are reseated, not just one.

🔗 Relevant Articles


🖐️

Need help? Contact support at 📧 help@mashgin.com or call (855) 475-0889

Did this answer your question?
😞
😐
🤩