Cloud
How to Search for Transactions
Step-by-step instructions for navigating to the Transactions tab in Cloud, selecting a date, and searching for transactions by total, payment type, item, card number, or transaction ID.
📋 Overview
The Transactions tab in Cloud lets you search for specific transactions at a location using date and keyword filters. This is useful for locating a transaction to review, reprint a receipt, or process a refund.
How to navigate to the Transactions tab in Cloud and search for specific transactions using date and keyword filters.
For a full reference of everything on the Transactions tab, see Cloud Transactions Overview
🚀 Steps
Step 1. Navigate to the Transactions Tab
Go to cloud.mashgin.com, select your location, then click the Transactions tab in the navigation
Step 2. Select the Date of the Transaction
Click the calendar date to the right of the search bar to choose a date, then click Apply to load transactions for that day.
Default behavior: If no date is selected, the last 100 transactions will populate.
Step 3. Type Transaction Details into the Search Bar
Use the search bar to narrow down the results. You can search by any of the following:
Field | Description |
Total | Total price of the transaction |
Payment Type | cash, card, Visa, Mastercard, etc. |
Items | Name of an item within the transaction |
Card Number | Last four digits of the card, or the full stored value card number |
Customer Name | First or last name of the cardholder (note: not all cards display the customer’s name) |
Transaction ID | The identifying transaction number shown in Cloud |
Transaction Hash | The identifying hash shown on the receipt and in Cloud |
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Need help? Contact support at 📧 help@mashgin.com or call (855) 475-0889