Kiosk
What is an LED indicator light pole?
An overview of the LED indicator light pole — what it does, what each color means, and what to do if it stops illuminating.
💡 Overview
The LED indicator light pole is a light pole mounted on top of the kiosk that displays the status of the current transaction.
It signals to customers whether a kiosk is available, and alerts staff when assistance may be needed.
🚦What do the light pole colors mean?
- 🟢 Solid Green
- Kiosk is available for checkout
- 🟡 Solid Amber
- Transaction started on kiosk
- Manage Mode entered
- 🔴 Flashing Red
- Payment error
- Age-restricted item placed
- Call Attendant button pressed
- Transaction cancelled (all items removed from base)
❓ Are light poles required?
No — light poles aren't required for the kiosk to function, but they're highly recommended in these situations:
- Locations with multiple kiosks where customers in line may have trouble seeing which are available
- Environments where one or two staff members are managing several kiosks at the same time
🛠️ What should I do if the light pole isn't illuminating?
Try the following steps in order:
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Need help? Contact support at 📧 help@mashgin.com or call (855) 475-0889
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