Kiosk
How do I enable the Staff Screen?
Step-by-step guide for enabling the Staff Screen feature on your Mashgin kiosk, including display identification and rebooting to complete setup.
📋 Overview
The Staff Screen feature enables the Side UX display as an employee-facing screen. This guide walks you through enabling it from Manage Mode, correctly identifying each display, and rebooting the kiosk to complete setup.
When should I do this? Any time a second display is added to a kiosk and needs to be configured as a staff screen, or when the Staff Screen was previously disabled and needs to be re-enabled.
🔧 Steps
Step 1. Enable in Manage Mode
Navigate to Manage Mode > Advanced > Enable Staff Screen
If you don't see the Enable Staff Screen button, contact Mashgin Support.
Step 2. Identify Displays
After tapping Enable Staff Screen, you'll briefly see the Mashgin logo followed by a prompt to identify which display you're using:
- If the prompt appears on the second display (employee side): select Employee Screen
- If the prompt appears on the Side UX display (customer side): select Customer Screen
Selected the wrong display? Disable Staff Screen by navigating to Manage Mode > Advanced > Disable Staff Screen, then re-enable and identify the displays again.
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Need help? Contact support at 📧 help@mashgin.com or call (855) 475-0889