Mobile Ordering
How to Setup Mobile Order Discounts
How discounts apply to mobile orders — setting them up in Creator and confirming they work on your mobile ordering site.
📋 Overview
This guide covers setting up discounts for mobile orders. Your mobile ordering site pulls its menu — items, pricing, and discounts — directly from Creator, so mobile discounts are configured in the same place as kiosk and tablet discounts.
New to discounts? Start with Creator Discount Types to understand which discount types exist and how each behaves.
Step 1. Create the discount in Creator
- Go to creator.mashgin.com and open the menu your mobile ordering site uses.
- Create the discount under Menu Details → Discounts — see How do I create a discount? for the full steps.
If your location mirrors its mobile menu from another location (common in routed/ghost-kitchen setups), create the discount on the menu the mobile site actually pulls from — not your local menu.
Step 2. Schedule the discount (optional)
To have the discount activate and deactivate automatically at specific times, see How do I schedule discounts?.
Step 3. Choose your discount type.
- Combo Discount: A discount that is triggered by cart items. Use the Combo discount type and be sure to include the items that trigger this discount.

- Discount Code: A code that can be entered during checkout to apply a discount. Use the Single or Global discount, and be sure to enter the code as the trigger.
- Discount Name: The name that will show up on reporting.
- Discount Type:
- Single applies to one item.
- Global applies to the cart.
- Adjust By: Amount or Percent
- By Item: Select which items this applies to or are required for the deal.
- Trigger by Input: The code customers have to use to get the discount or the code you assign to a custom QR.
Image of the discount sidebar for Discount Code

Step 4. Verify on the mobile ordering site
- Open your location on order.mashgin.com.
- Add a qualifying item to the cart and confirm the discount applies at checkout.
Important: Not every discount type works on mobile — discount types that require scanning or staff action at the kiosk (e.g., barcode-triggered discounts) don't apply to mobile checkout. Verify your discount type on a test order before announcing it.
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Need help? Contact support at 📧 help@mashgin.com or call (855) 475-0889
