How do I create a discount?

📋 Overview

➕ How to Create a Discount

Step 1. Navigate to Discounts in Creator

1. Go to creator.mashgin.com and log in

2. In the left sidebar, click Menu Details

3. Click Discounts

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You can find Discounts in the sidebar toward the bottom of the page under “Menu Details.”

 

 

Step 2. Add a new discount

1. Click Add Discount in the top-right corner

2. Enter a name for the discount (e.g., "Happy Hour 20% Off")

3. Select the Discount Type: Single, Global, or Combo

 

Step 3. Configure the discount details

1. Set the Discount Amount — choose between a flat dollar amount or a percentage

2. For Single Discounts: select the specific item(s) the discount applies to

3. For Global Discounts: optionally mark any items to exclude from the discount

4. For Combo Discounts: define the item groups that must be purchased together

Step 4. Set the discount trigger (optional)

1. Choose how the discount activates:
• Automatic (Default): applies when qualifying item(s) are scanned
• Barcode/QR code: the discount activates when a specific code is scanned at checkout

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If using a code trigger, enter or upload the barcode/QR value

 

Step 5. Save and activate

1. Click Create to add a new discount

2. Make sure the Active toggle is enabled for the discount to apply on the kiosk

3. The discount will be live on the kiosk after a DB sync

🛠️ Troubleshooting

Discount isn't showing at the kiosk after saving

1. Confirm the Active toggle is turned on for the discount

2. Enter Manager Mode on the kiosk and press Sync DB to push the latest data

3. If the discount still doesn't apply, verify the correct items or trigger code are configured

🔗 Related Articles

• Creator Discount Types

• How do I schedule discounts?

• How to Modify Fees