What is Kiosk Zero?

Kiosk Zero is Mashgin’s tablet-based ordering system — the next generation of what was previously known as Byte. It runs on a dedicated tablet placed at an ordering station, allowing customers to browse a menu, add items to their cart, and complete or queue their order — all without requiring cashier assistance.

Kiosk Zero is designed to work alongside the Mashgin Kiosk (for frictionless payment) and optionally with a Kitchen Display System (KDS) tablet (for kitchen order management).

In Order Mode, the tablet displays your venue’s menu. Customers can:

There are two checkout experiences depending on your setup:

The customer pays directly on the Kiosk Zero tablet using a connected payment reader (tap, insert, or swipe). A receipt is printed, and the order is sent to the kitchen.

The customer places their order on Kiosk Zero but does not pay on the tablet. Instead:

Kiosk Zero can switch between Order Mode (customer-facing) and Kitchen Mode (staff-facing). In Kitchen Mode, the same tablet displays incoming orders for kitchen staff to reference and fulfill.

If your venue uses a dedicated Kitchen Display System (KDS) tablet, incoming orders are routed to the KDS instead. In this case, Kiosk Zero stays in Order Mode full-time — kitchen staff uses the KDS tablet to manage order tickets.

Kiosk Zero uses printer rules to determine how receipts are routed. There are two types:

Kiosk Zero supports mobile order integration, allowing orders placed through a mobile ordering platform to be received and displayed alongside in-person orders.

Kiosk Zero is the direct successor to Byte. Venues previously running Byte can be converted to Kiosk Zero. After conversion, the experience is similar, but you may notice visual and naming changes across the interface.